Privacy Policy
Privacy Policy
​
Last updated: September 2026
​
Smash Pest Control ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
​
Information We Collect
When you contact us, request a quote, or book a service, we may collect information such as your name, phone number, email address, property address, and details about the pest control service you need. If you browse our website, we may also collect standard technical information such as your IP address, browser type, and pages viewed, typically through tools like Google Analytics and Google Search Console.
​
How We Use Your Information
We use the information you provide to respond to enquiries and quote requests, schedule and carry out pest control services, send appointment reminders and service follow-ups, and improve our website and services. With your consent, we may also use your contact details to send occasional updates about our services or seasonal pest advice. We do not sell your personal information to third parties.
​
Sharing Your Information
We may share your information with trusted service providers who help us run our business, such as our website hosting platform (Wix), email and scheduling tools, and payment processors, only to the extent needed to provide our services to you. We do not share your information with third parties for their own marketing purposes.
​
Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including using secure, reputable platforms to store and manage customer information.
​
Your Rights
Under the Australian Privacy Principles (Privacy Act 1988), you have the right to ask what personal information we hold about you, request corrections to that information, and ask us to delete information we no longer need to retain. To make a request, contact us using the details below.
​
Cookies
Our website may use cookies and similar technologies to understand how visitors use our site and to improve your browsing experience. You can control or disable cookies through your browser settings.
​
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The "last updated" date at the top of this page shows when it was last revised.
​
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Smash Pest Control
Phone: 0447 088 762
Email: info@smashpest.com.au
Service area: Central Coast, NSW